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Unlimited Plans Policy

Please read our unlimited plans policy carefully, as it contains important information regarding your rights, remedies, and obligations.

Last Updated: 30 Jun 2024

At StableCluster, we offer “Unlimited” shared hosting plans to provide our customers with the flexibility and resources needed to host their websites without worrying about exceeding predefined limits. This policy outlines the terms and conditions under which our Unlimited Hosting Plans are provided and the acceptable usage of these plans.

1. Definition of Unlimited Hosting

  1. Unlimited Disk Space and Bandwidth: Our Unlimited Hosting Plans offer unlimited disk space and bandwidth, subject to the terms and conditions outlined in this policy.
  2. Fair Usage Policy: While we do not set fixed limits on the resources you can use, our Unlimited Hosting Plans are subject to a fair usage policy to ensure optimal performance for all users.

2. Fair Usage Policy

To maintain the quality and reliability of our shared hosting environment, the following fair usage guidelines apply:

  1. Resource Usage: Unlimited hosting is designed for personal, small business, and moderate-sized websites. It is not intended for websites that require excessive server resources, such as those with extremely high traffic, large file storage, or intensive computational tasks.
  2. CPU and Memory Usage: You may not use your hosting account in a way that negatively impacts server performance or the experience of other users. This includes, but is not limited to, excessive CPU, memory, or disk I/O usage.
  3. Database Usage: Database usage should be in line with the intended purpose of shared hosting. Excessive database queries, large database sizes, or inefficient database structures that impact server performance may be subject to review and action.

3. Prohibited Uses

To ensure fair usage and optimal performance for all users, the following activities are prohibited on our Unlimited Hosting Plans:

  1. File Storage: Using your hosting account as a backup or file storage service is not allowed. This includes storing large amounts of files not related to your website’s content.
  2. File Sharing: Hosting and sharing large files or content such as audio, video, software, or game files that result in high bandwidth usage is prohibited.
  3. Resource-Intensive Applications: Running resource-intensive applications or scripts that negatively impact server performance is not allowed.
  4. Cron Jobs: Excessive use of cron jobs (scheduled tasks) that consume significant server resources is prohibited.

4. Monitoring and Enforcement

  1. Monitoring: We continuously monitor server performance and resource usage to ensure compliance with this policy.
  2. Violation Notification: If your account exceeds fair usage limits or violates any terms of this policy, we will notify you via email and provide an opportunity to address the issue.
  3. Action: If the issue is not resolved within a reasonable time frame, we reserve the right to take appropriate action, including but not limited to, limiting resource usage, suspending the account, or terminating the account.

5. Changes to Policy

StableCluster reserves the right to modify this policy at any time. Any changes will be posted on our website and will take effect immediately upon posting. Your continued use of our Unlimited Hosting Plans after any such changes constitutes your acceptance of the new policy.

6. Contact Information

If you have any questions about this policy, please contact us at:

StableCluster
Email: info@stablecluster.com
Address: Kathmandu,Nepal


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